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FAQ's

Frequently Asked Questions 

Service Based 

What types of cleaning services do you offer?

We offer a wide range of cleaning services, including rental bond cleaning, commercial filter cleaning, pressure washing, and carpet steam cleaning.

Are your cleaning services available for residential and commercial properties?

Yes, our services are available for both residential and commercial properties.

How do I schedule a cleaning service with your company?

You can schedule a cleaning service by contacting us through our website, phone, or email. Our friendly team will assist you in setting up an appointment.

What is included in your rental bond cleaning services?

Our rental bond cleaning includes a comprehensive cleaning of the entire property, covering areas like kitchens, bathrooms, floors, walls, and more. We ensure that the property is ready for the final inspection, helping tenants get their full bond refund.

Service Specifics 

Do you provide a bond back guarantee for your rental bond cleaning services?

Yes, we offer a bond back guarantee. If any issues arise during the final inspection, we will return to address them promptly to ensure you get your full bond back.

How often should I have my commercial filters cleaned?

The frequency of commercial filter cleaning depends on various factors, such as the type of filter and the nature of your business. We can assess your needs and recommend a suitable cleaning schedule.

What types of surfaces can you pressure wash?

We can pressure wash a wide range of surfaces, including driveways, sidewalks, decks, fences, roofs, walls, and more. We adjust the pressure based on the surface type to avoid damage.

Is your pressure washing service environmentally friendly?

We strive to use environmentally friendly cleaning solutions whenever possible to minimize our impact on the environment.

How long does it typically take for carpets to dry after a steam cleaning service?

The drying time for carpets can vary depending on factors like humidity and carpet thickness. In general, carpets are usually dry within a few hours after our steam cleaning service.

Do you move furniture during the carpet cleaning process?

Upon request, we can move light furniture to access all areas of the carpet for a more thorough cleaning.

General Enquires

Are your cleaning technicians trained and insured?

Yes, all our cleaning technicians are trained professionals, and we carry insurance to ensure peace of mind for our clients.

Do you offer maintenance plans for ongoing cleaning services?

Yes, we offer maintenance plans for various services to keep your property or equipment in top condition.

How do you handle payment for your services?

We accept various payment methods, including credit/debit cards, checks, and online payments. Payment details will be provided during the scheduling process.

Can i enquire and get a free quote for my selected service?

Yes, you can certainly enquire about a free quote and one of our friendly staff members will assist you in getting your free quote.

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Have any questions? Contact us today to get them answered or book your appointment for a complimentary inspection and receive an instant, on-the-spot quotation!

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